How Solarize collects, uses, and protects your information.
This privacy policy describes how Solarize LLC ("we", "us", "our") collects, uses, and protects your personal information when you visit our website at mysolarize.com.
When you submit a quote or service form, we collect the information you provide, including your name, email address, phone number, street address, utility information, and service details. We also process technical request data such as IP address, browser metadata, and captcha verification details to help prevent spam and abuse.
We use your information to respond to inquiries, prepare quotes, coordinate service requests, and communicate with you about the products or services you asked about. Form submissions may also create internal notifications so our team can follow up promptly and troubleshoot delivery issues when necessary.
Solarize uses limited browser storage and similar technologies for two purposes. Necessary storage supports core site functionality such as remembering your cookie preference. Optional marketing tracking helps us understand campaign performance and lead activity, but we only enable that tracking after you consent.
If you accept marketing cookies, Solarize may load the Meta Pixel on our marketing site. This helps us measure ad performance, understand page visits, and track lead conversions. If you reject marketing cookies, the Meta Pixel is not loaded. You can reopen Cookie Settings from the footer at any time to change your choice.
We do not sell your personal information. We do share limited data with service providers that help us operate the site and respond to inquiries, such as form-processing infrastructure, email delivery providers, captcha verification services, and advertising or analytics providers you choose to allow.
We retain form submissions and related operational records as needed to respond to inquiries, provide service, maintain business records, and investigate abuse or delivery failures. Retention periods may vary depending on the purpose of the record and any legal obligations that apply.
You can choose whether to allow marketing tracking through our cookie banner. You may also contact us to request access to or deletion of personal information we hold about you, subject to any legal or operational requirements that allow us to retain certain records.
If you have questions about this privacy policy or wish to exercise your data rights, please contact us at info@mysolarize.com or call (817) 527-1482.
Last updated: April 2, 2026